Carrie was a managing editor at CNET focused on breaking and trending news. She'd been reporting and editing for more than a decade, including at the National Journal and Current TV. Amazon's Alexa ...

Smartphones settle a lot of dinner table debates nowadays. We argue about this or that, until somebody finally pops out a phone and Googles it. It really takes the fun out of being an adamant ...

Ever have questions about a product you see at Amazon that aren't addressed or easily found in the description or customer reviews? Well, now Amazon is tapping into AI to try to respond to your ...

Amazon Lets Anyone Feed Answers to Alexa on Niche Questions For better or worse, Amazon is now crowdsourcing content to help the company answer highly-specific and esoteric questions that users make ...

The next time you ask a question to Amazon’s Alexa voice assistant, the answer might come from another Alexa user. Starting today, Amazon is publicly launching a program called Alexa Answers, which ...