It's time to send this enterprise platform to a nice farm upstate; CCaaS can do everything CRM does — and more.

The W3LL phishing kit helped criminals steal tens of thousands of account credentials, primarily targeting Microsoft 365 ...

GreenSpark Software and ReMatter today announced a definitive agreement to combine, creating a single company known as ReSpark ( The combined entity brings together two of the most advanced ...

Successful SMEs use CRM software that helps them run the business better, not just manage a sales pipeline, says QuickEasy ...

In a verdict that could have far-reaching consequences in the music industry, the live colossus that includes Ticketmaster ...

Marketing automation is no longer a niche capability, but a global priority. Industry forecasts project the global marketing ...

Everyone who works remotely needs a reliable video conferencing tool. But security concerns and connectivity issues make Zoom ...

The third superpower moves from isolated agents to systems that navigate the multiparty reality of your business.

Less than one year since being acquired by IgniteTech, Khoros today announced Aurora AI, an AI-native reimagining of the Khoros Community platform. Aurora AI is not an upgrade. It is a new platform ...

One of the largest insurance companies in the U.S. handles 12,000 policy requests every day. Two years back, their call center had 180 agents who answered simpl ...

Q4 2025 Earnings Call April 14, 2026 9:00 AM EDTCompany ParticipantsTamra Koshewa - Chief Financial OfficerRichard Mills ...

The IAB’s 2026 Connected Commerce Summit in New York City felt to me like the retail media industry’s first sit-down ...